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Emma Saitch-Smith

Senior CX Manager at Victoria Beckham Beauty

Emma Saitch-Smith is a highly skilled professional in customer experience management with extensive experience in the beauty and retail sectors. Currently serving as Senior CX Manager at Victoria Beckham Beauty since April 2023, Emma previously held various positions at Birchbox from January 2014 to January 2023, culminating in the role of Senior Manager Customer Operations. Additional experience includes a Brand Ambassador role at Swarovski and a Customer Service Advisor position at Ted Baker and B&Q. Emma's educational background includes a Bachelor of Arts in Fashion Communication and Promotion from Nottingham Trent University and a Diploma in Fashion Retail from the Fashion Retail Academy.

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Swindon, United Kingdom

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Victoria Beckham Beauty

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Beauty In Motion Victoria Beckham Beauty is founded on the idea that beauty should complement and empower the dynamic life you lead. When Victoria and Sarah envisioned what they wanted Victoria Beckham Beauty to be, they asked themselves- what would the most amazing luxury beauty brand look like in ten years? They concluded that the future of beauty would be super clean, perform at the highest luxury level, welcome everyone who loves beauty, help people fuel their lives inside and out, be sustainable, transparent, digital-first, cruelty-free, and created by women (naturally). This is the vision behind Victoria Beckham Beauty. We are a work in progress and a brand in motion. Developed through Victoria Beckham’s unique perspective, these are the products she felt were missing from her makeup bag — cleanly formulated, high performance beauty solutions for the modern individual who lives life on-the-move and to the fullest.


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11-50

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