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Andrew Dunn

IT Support Engineer at AVI-SPL VideoLink

Andrew Dunn has a diverse work experience spanning several companies and roles. Andrew currently works as an IT Support Engineer at VideoLink LLC, a position they have held since March 2021.

Prior to that, Andrew worked at Rule Boston Camera for a significant portion of their career. Andrew joined the company in December 2003 and held various roles during their tenure. Andrew started as an Equipment Manager, where they researched and purchased audio and video production equipment for clients. Andrew then transitioned to the role of Project Manager, overseeing in-house and client projects while establishing the Rule Equipment Management Committee and Rule Information Technology Committee. Eventually, Andrew became an Engineering Manager, leading a team of video and film production and network engineers. In this role, they managed the department's budget, expanded the company's Claris Filemaker database application, and created reports for the sales staff and senior management.

Before joining Rule Boston Camera, Andrew was self-employed as a Freelance Audio/Video Field Engineer from 1990 to 2003. During this time, they worked on various productions for notable clients such as the BBC, The Discovery Channel, IBM, and Hasbro.

From 1999 to 2001, Andrew worked at TradeAccess, Inc as a Web Development Manager. Andrew initially joined as a part-time web page creator but eventually managed a team of developers for a Business to Business web application.

Andrew's earliest work experience was at The DI Group, where they served as a Studio Manager from 1990 to 1995. In this role, they managed the production studio, conducted equipment inventories and repairs, and collaborated with the production department on equipment procurement.

Overall, Andrew Dunn has a wealth of experience in IT support, equipment management, project management, and web development, with a strong background in the audio and video production industry.

Andrew Dunn completed their Bachelor's degree in Communication and Media Studies from Fitchburg State College between 1985 and 1989. Prior to that, they attended Blue Hills Regional Vocational Technical from 1981 to 1985, where they studied Electronics Engineering. In addition to their formal education, Andrew has obtained several certifications from LinkedIn, including "Learning Linux Command Line", "Networking Foundations: Servers (2016)", "Troubleshooting Common PC Issues for Users", "Windows 10: Administration", "Agile Requirements Foundations", "Agile Product Owner Role: Foundations", "Agile Product Owner Role: Techniques", "Agile at Work: Getting Better with Agile Retrospectives", "Agile Foundations", "Agile at Work: Building Your Agile Team", "Agile at Work: Driving Productive Agile Meetings", "Agile at Work: Planning with Agile User Stories", and "Agile at Work: Reporting with Agile Charts and Boards". The certifications were obtained between 2020 and 2021, with specific months indicated for each certification.

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Timeline

  • IT Support Engineer

    March, 2021 - present