Hermansi M. is an experienced QA Analyst and Community Manager at Videotron since July 2018, previously holding a role in mobile device certification and research and development from January 2016 to May 2018, where responsibilities included analyzing SIP, NAS, and RRC messages, executing ATP for LTE devices, and collaborating with suppliers. Prior experience includes working as an Installation Technician at Bell Solutions Techniques from May 2014 to April 2016, focusing on telephone and internet network installations and troubleshooting network issues. Hermansi M. holds a Bachelor's degree in Telecommunications Engineering from École de Technologie Supérieure (2013-2018) and a college diploma in Telecommunications Technology/Technician from College Ahuntsic (2007-2012).
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