Emma Llanos

Emma Vanessa Llanos has a diverse work experience with a focus on payment support and customer relations. Emma Vanessa worked at Viewpost from 2016 to the present, starting as a Customer Onboarding Specialist and then progressing to roles such as Account Executive and Senior Banking Relations Associate. In these positions, they demonstrated their ability to evaluate client needs, provide education on platform usage, and maintain high customer satisfaction. Most recently, they held the role of Payment Support Team Lead and currently works as a Payment Support Manager, where they are responsible for overseeing payment operations and collaborating with internal departments to address escalated issues. Prior to their time at Viewpost, Emma worked as a Customer Sales Representative at Air Canada from 2014 to 2016, where they gained experience in customer service and sales.

Emma Vanessa Llanos earned a Bachelor's Degree in Political Science and Government from the University of Central Florida. Emma Vanessa attended the university from 2009 to 2013.