Amy Gaikowski

Amy Gaikowski is an experienced professional with a comprehensive background in operations management and customer success. Currently serving as the Director of Customer Success at VikingCloud, and holding a similar title at SecureTrust, Amy has significantly improved operational systems and processes, enhancing the effectiveness of support services across various functions. Previous roles include Senior Operations Manager at Trustwave and Fraud Risk Management at Intellisource, where Amy focused on compliance and fraud prevention. Additional experience at PetsMart involved inventory management and business growth, while earlier positions at the Department of Revenue and Teletech involved customer service and support, showcasing a strong ability to manage relationships and resolve issues effectively.