Dianne Biviano

Dianne Biviano currently serves as the Head of Marketing, Digital & eCommerce at VIKTORIA & WOODS, while also holding the position of Adjunct Professor and Marketing Advisory Board Member at Deakin University, where Dianne lectures on marketing strategy and digital growth. Previous experience includes a role as Director of Customer Engagement & Retention ANZ at Afterpay, where Dianne played a key role in the Marketing Leadership Team, focusing on customer experience and retention strategies. Dianne spent over seven years at Qatar Airways in various marketing roles, culminating as the Manager of Digital, Marketing & Loyalty for the South West Pacific & North Asia regions. Dianne's career also includes positions at Jetstar Airways, Penguin Books Australia, Slattery Media Group, and Fairfax Media, complemented by educational credentials from RMIT University.