Bridget Diggs

Bridget Diggs has over 13 years of professional work experience. Bridget began their career in 2007 as an Admin Assistant at Intercon Security. In 2009, they became a Medical Assistant at Denver Allergy and Asthma. In 2010, they joined Healthgrades as a Product Support Specialist, where they implemented process improvements and created the process for logging all cases and client information through SalesForce. In 2016, they joined Allergan as a Systems Administration Technician and Technical Support Specialist. In 2021, they joined Vineti as a Lead Technical Support Representative, where they prioritized and triaged customer support tickets, engaged with and supported customers across multiple mediums, investigated and diagnosed code related issues, ran testing scripts, and identified and created project plans to grow and improve support procedures. Finally, in 2022, they joined Premier Inc. as a Senior Technical Support Specialist.

Bridget Diggs has a Certificate in Medical/Clinical Assistant from Pima Medical Institute-Denver, obtained between 2008 and 2009. Bridget has also completed two courses from Coursera in Data Analytics and Project Management in 2022. In addition, they have obtained a Google Project Management Certificate from Coursera in July 2022, as well as Accounts & Contacts Badge and Salesforce Platform Basics Badge from Salesforce Trailhead. Bridget also holds a Medical Assistant certification.