Natalie Richardson

Dr. Richardson is the Managing Director of Operations for Shelter Housing and Facilities at VIP Community Services. She is a graduate of the College of New Rochelle, NYU Robert Wagner Graduate School, NYU School of Social Work, Capella University and Coro Leadership Program, NYC. She is an advocate for the homeless and has successfully propelled nonprofit organizations to meet and exceed their strategic plan goals and government assigned targets for over 25 years. Her areas of special interest include affordable, transitional and supportive housing for the homeless and vulnerable populations as well as economic stabilization for the less fortunate.

She previously served as the Vice President, Programs for Homeless Families for the nonprofit, Urban Resource Institute, where she provided expert oversight of a portfolio of 10 shelters ensuring best practices and compliance with OTDA Part 900 and other regulatory guidelines. She served as the Director of Residential Programs and Community Services for Heritage Health & Housing, overseeing a portfolio of 19 programs (over 300 beds) with funding from NYC Department of Homeless Services, HPD, HUD, HASA, HRA, NYS Office of Mental Health, Department of Health and Mental Hygiene and Medicaid billing operations. She oversaw the Hurricane Sandy Operation with 22 commercial hotels at SCO Families of Services, housing over 500 families and individuals. In addition, she provided leadership for a 200-bed single adult shelter that housed men experiencing mental health challenges and behavioral health issues. As the Executive Manager at Care for the Homeless she provided leadership and guidance over a 200-bed shelter for single adult women that were medically frail, active substance users, experiencing mental illness, and living with physical impairments. As the Deputy Executive Director and Compliance Officer for Veritas Therapeutic Community she provided oversight for multiple NYS-OASAS funded and licensed residential, outpatient and prevention programs serving on the executive team ensuring contract compliance.