Julien Touchet

Julien Touchet is a seasoned professional in loyalty operations, currently serving as Manager of Loyalty Operations at Virgin Atlantic since March 2024. Julien has extensive experience with Virgin Atlantic Airways, having progressed from roles such as Specialist in Loyalty Systems, where responsibilities included User Acceptance Testing and issue resolution, to Loyalty Database Operations Executive, managing the frequent flyer program database and partner file processes. Previously, Julien held positions as Flying Club SME and Contact Centre Agent. Julien is also pursuing a Level 3 Data Citizen Apprenticeship from Cambridge Spark, expected to complete in January 2025, and holds a licence in Biology from Le Mans Université.