Tania Scanlon

Tania Scanlon has extensive experience in the airline and travel industries, with a career spanning over two decades. Currently serving as a Learning and Design Specialist and Academy Ground Operations Trainer at Virgin Australia since August 2007, Tania oversees the training and compliance of Customer Service Delivery Agents in Adelaide. Previous roles at Virgin Australia include Guest Service Advanced Agent and Guest Services Team Member, where Tania ensured operational service delivery and supported team member needs. Tania also held positions at Flinders University as a Support Officer, managing administrative tasks for the Office of Graduate Research, and worked as an International Travel Sales Advisor at STA Travel, managing client travel itineraries. Early career experience includes significant roles at Virgin Atlantic and Virgin Blue Airlines, as well as management positions at Westco Jeans Pty Ltd.