Virgin Australia
Tania Scanlon has extensive experience in the airline and travel industries, with a career spanning over two decades. Currently serving as a Learning and Design Specialist and Academy Ground Operations Trainer at Virgin Australia since August 2007, Tania oversees the training and compliance of Customer Service Delivery Agents in Adelaide. Previous roles at Virgin Australia include Guest Service Advanced Agent and Guest Services Team Member, where Tania ensured operational service delivery and supported team member needs. Tania also held positions at Flinders University as a Support Officer, managing administrative tasks for the Office of Graduate Research, and worked as an International Travel Sales Advisor at STA Travel, managing client travel itineraries. Early career experience includes significant roles at Virgin Atlantic and Virgin Blue Airlines, as well as management positions at Westco Jeans Pty Ltd.
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Virgin Australia
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Virgin Australia Holdings Limited is engaged in the operation of a domestic and international airline business, and the operation of a frequent flyer program. The Company's segments include Virgin Australia Domestic, which includes operations using the fleet of Boeing B737 aircraft, Airbus A320 and A330 aircraft, and Fokker F50 and F100 aircraft, and comprises Australian domestic flying, including regional network and cargo operations; Virgin Australia International, which includes operations using a mix of Airbus A330, Boeing B777 and B737 aircraft, and comprises Trans-Pacific, Abu Dhabi, Trans-Tasman, Pacific Island and South East Asia flying, including international cargo operations; Velocity, which includes operations of its loyalty program, and Tigerair Australia, which includes operations using a narrow body fleet of Airbus A320 and Boeing B737 aircraft, and comprises Australian domestic flying targeting the budget leisure market and international flying to Denpasar.