Erica Simmons

Erica Simmons is currently the Director of Customer Operations at Virgin Galactic, where Erica has an extensive background in leading customer operations. With a strong track record of implementing innovative strategies to enhance customer satisfaction and drive revenue growth, Erica has also held various senior management positions in the hospitality industry, including Director of Sales at Hamilton Princess & Beach Club and Group Sales Manager at Paramount Hotel Times Square New York. Erica's expertise and experience make their a valuable asset in the field of customer operations and sales.