Chirag Shah is an experienced professional in program and project management, currently serving as the Head of Programme Management Office at Virgin Media O2, where responsibilities include leading a £100m+ program to unify customer engagement systems on a cloud platform. Previously, Chirag held leadership roles at Costain Group PLC and the Department of Health and Social Care, overseeing transformation initiatives and governance for the NHS Covid-19 app. Additional experience includes pivotal positions at the Department for Education, Deloitte UK, and Barclaycard, where significant contributions were made to various high-profile programs including the implementation of PSD2 and Open Banking standards. Throughout a diverse career with companies like American Express, EMC, TalkTalk, and The Carphone Warehouse, Chirag has consistently demonstrated a strong capability in operational optimization, program strategy, and management across multiple sectors.
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