Inga Dickerson Shaw

Inga Dickerson Shaw, MBA, PMP, currently serves as a Quality Improvement Consultant at the Virginia Department of Transportation, where responsibilities include developing and overseeing quality assurance and quality control programs and leading app development and data analytics projects on the Microsoft Power Platform. Prior to this role, Inga worked as an Organizational Effectiveness Consultant Sr. at the Virginia Department of Social Services, spearheading business process re-engineering projects to enhance operational performance for numerous local departments. Additionally, Inga held the position of Senior Management Analyst at VDOT, leading initiatives to improve efficiency within the organization and developing policies and standard operating procedures. Inga's career began in logistics as an Industrial Engineering Manager at UPS, where project management skills were applied to optimize operations. Educational qualifications include an MBA from West Texas A&M University College of Business and a degree in Industrial and Systems Engineering from Virginia Tech.