Derrick Johnson is an accomplished Information Technology professional with extensive experience in managing IT services and support in various sectors. Currently serving as the Information Technology Help Desk Manager at Virginia Urology since March 2023, Derrick oversees healthcare technology systems for over 450 employees and leads a dedicated IT team to enhance patient care. Previously, Derrick held the position of AI Service Desk Manager at Cloud Managed Services Group, Inc, where oversight of a 25-member team improved IT effectiveness for 3,000 to 4,000 end-users. Additional roles include AI Service Desk Supervisor at IBEX and Help Desk Support Technician, complemented by experience in customer service and security management from previous positions at Uber, Loomis US, RMC Security, Sedona Taphouse, and Food Lion. Derrick graduated from Clover Hill High School in 2015 with a high school diploma.
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