Nicolas R.

Nicolas R. is a seasoned professional with extensive experience in customer success and project management. Currently serving as a Senior Customer Success Manager at Virta Ltd since February 2022, Nicolas focuses on enhancing customer experience and engagement while managing key accounts and collaborating with cross-functional teams. Prior to this role, Nicolas held various positions at Medallia, including Senior Analyst and Analyst in Professional Services, where responsibilities included leading multi-market projects and developing technical integrations. Earlier experience includes project management at Helios Solutions and roles in the manufacturing sector at Johnson Controls and Keiper, complemented by a Bachelor's degree in Industrial Engineering from Düsseldorf University of Applied Sciences and a Bachelor's degree in International Business from Universitas Udayana.