Site Reliability Engineer

Virta Health is on a mission to transform diabetes care and reverse the type 2 diabetes epidemic. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes. Virta is changing this by helping people reverse type 2 diabetes through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and live diabetes-free. Join us on our mission to reverse diabetes in 100M.

As an SRE on the Infrastructure team at Virta, you will be building the foundation that will help our company move as fast as possible while meeting security and compliance requirements. Key projects for the team over the next two quarters include:

• Improving our metrics strategy and developing tooling to create accurate mechanisms of tracking team/service health that feature development teams can use to make data-driven decisions.
• Enhancing system observability, reliability, and efficiency using off-the-shelf technology combined with internal tools developed in Python and Go to increase transparency and visibility into our systems.
• Build products to simplify service management and implementation for our developers, while ensuring standardization and security best practices.
• Improving incident readiness with better tooling and the right hygiene practices such as game days.
• Engage with feature development teams in exercises such as toil reduction, capacity planning, load testing, SLO process and other best practices to enhance the scalability and reliability of our systems through analysis and observability improvements.
• Develop testing infrastructure to improve application quality and enable developers to speed up common development bottlenecks like slow builds, slow tests, or difficult manual testing.

We are in the midst of re-defining what our observability and reliability strategy should be for our next stage of growth.  Joining Virta would make you one of the key people defining and driving the future vision of what reliability and observability should look like.

Responsibilities

• Evangelizing SRE best practices across engineering with the goal of ensuring the high availability and performance of our cloud infrastructure.
• Support infrastructure and product teams in analyzing and enhancing the scalability, reliability, and observability of our containerized systems.
• Develop and maintain infrastructure automation to manage and scale standardized, repeatable infrastructure.
• Develop testing infrastructure to improve application quality.
• Drive continuous improvement initiatives within the team and across the engineering organization.
• Develop and maintain standardized CI/CD pipelines to ensure smooth, efficient, and quality-assured deployment of applications to production.
• Mentor peers to become great developers by recommending best practices and technical guidance.
• Collaborate with our InfoSec team to ensure compliance requirements are implemented in the software development lifecycle
• Provide technical support and troubleshoot infrastructure-related issues, both during development and in production environments.

90 Day Plan

Within your first 90 days at Virta, we expect you will do the following:

• Teach and inspire other engineering team members through knowledge sharing, pair programming, and giving feedback during code reviews
• Propose and implement one or more process improvements related to reliability and observability to make our engineering team even better

Must-Haves

• 5+ years of experience in cloud infrastructure automation using Kubernetes, bonus if that experience includes Anthos on GKE.
• Proven expertise in developing and managing non-trivial services using GoLang or Python.
• Hands-on experience with scripting languages (e.g., Python, Bash) for automation.
• Proficiency in Infrastructure as Code (IaC) tools, specifically Terraform.
• Strong knowledge of cloud security and compliance practices, preference towards HIPAA and HITRUST.  Ideally, you have previously worked in a regulated environment.
• Strong experience implementing observability for containerized applications.
• Strong experience CI/CD principles and best practices, with experience implementing and optimizing pipelines with operational standards checks.
• Excellent problem-solving and communication skills.
• Demonstrated leadership skills and experience mentoring and guiding junior engineers.

Values-driven culture

Virta’s company values drive our culture, so you’ll do well if:

• You put people first and take care of yourself, your peers, and our patients equally
• You have a strong sense of ownership and take initiative while empowering others to do the same
• You prioritize positive impact over busy work
• You have no ego and understand that everyone has something to bring to the table regardless of experience
• You appreciate transparency and promote trust and empowerment through open access of information
• You are evidence-based and prioritize data and science over seniority or dogma
• You take risks and rapidly iterate

Is this role not quite what you're looking for? Join our Talent Community and follow us on Linkedin to stay connected!

As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.

Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is [min of  $145,885 - $188,409.  Information about Virta’s benefits is on our Careers page at: https://www.virtahealth.com/careers.

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