Ahmed Ebrahim

Ahmed Ebrahim is a seasoned professional in customer success and digital payments, currently serving as Senior Relationship Manager at Checkout.com since August 2020. Under Ahmed's leadership, a customer success team was established in the UAE and KSA, achieving significant portfolio growth and operational improvements. Prior to this role, Ahmed was the Head of Digital - Payments at OSN, where a roadmap for global payment function improvement was created, resulting in notable revenue increases and enhanced payment acceptance rates. Earlier experience includes managing customer retention strategies at OSN, focusing on reducing churn and increasing customer engagement through data-driven insights. Ahmed holds a Bachelor of Business Administration degree from Berkshire Community College.