Nikki Asebedo

Nikki Asebedo is an experienced professional in business incident response and operational resilience, currently serving as Director at Visa since September 2018, where responsibilities include overseeing client services operations and transformation initiatives. Prior roles encompass Senior Manager and Major Incident Manager at Sungard Availability Services, managing critical recovery processes and communications for major incidents, and Incident Manager positions at CDI Corporation, focusing on ITIL-based recovery support for healthcare clients. Nikki's career also includes supervisory roles at Webroot Inc. and technical analyst positions at Analysts International Corporation and CIBER, Inc., emphasizing expertise in technical support and software/hardware issues for IBM products. Asebedo holds an Associate degree in Information Technology from the University of Phoenix.