Rolanda London

Rolanda London is an experienced professional in fraud prevention and dispute optimization, currently serving as the Director of Visa Disputes Optimization at Visa since April 2024. Prior to this role, Rolanda was the Fraud and Abuse Practice Area Lead at FiveBy Solutions from March 2021 to April 2024. Rolanda's background includes significant experience as the Principal Fraud Investigator/Analyst at Park Community Credit Union, where an organizational fraud program was built and managed from April 2016 to March 2021. Additional roles include Fraud Case Processor at U.S. Bank, Tax Examiner at the Internal Revenue Service, Identity Theft Resolution Specialist at Experian, and Relationship Banking Associate at Regions Bank. Rolanda's educational background encompasses studies at The London School of Economics and Political Science, the University of Louisville, the Community College of the Air Force, and Southwest Tennessee Community College.