Jessica Hodges

Jessica Hodges, MBA, is a seasoned consultant currently serving as a Client Success Manager at Visa since March 2022, where strategic initiatives have been shaped to enhance products and services, leading to a 20% increase in customer satisfaction. Prior experience includes a role as a Platform Advisory Analyst at Accenture, where technical requirements were translated into actionable configurations across various applications. As a Strategic Account Executive at Akamai Technologies, Jessica drove a 10% growth in new business and improved marketing efforts through targeted strategies. Earlier, at Fiserv, Jessica worked as a Client Success Analyst, collaborating with teams to analyze markets and optimize sales goals. Jessica holds a Master of Business Administration in Strategic Thinking and Innovation from Brenau University and a Bachelor's degree in Sales and Marketing from Tuskegee University.