Janefrances Ezeagu

Information Technology Help Desk Analyst at Vision Express

Janefrances Ezeagu is a skilled Data Analyst at Quantum Analytics NG since July 2024 and serves as an Information Technology Help Desk Analyst at Vision Express, where responsibilities include managing service quality audits and project workflows that resulted in enhanced efficiency and reduced project disruptions. Previous experience includes roles as a Help Desk Assistant at The Carlton Academy, where client correspondence and system documentation improved resolution times, and as a Marketing Officer Intern at Nottingham Trent University, facilitating promotional campaigns that increased conversion rates. Additionally, Janefrances held the position of Digital Marketing Executive at Jestone Education, driving significant improvements in marketing leads through innovative strategies. Janefrances holds a Master’s degree in Marketing and Brand Management from Nottingham Business School and a Bachelor’s degree in Economics from Godfrey Okoye University.

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