Marwa Bashary

Marwa Bashary has several years of experience in various roles and industries.

From 2013 to 2015, they worked at Samsung as a CSR and Maintenance Engineer, handling customer service and maintenance tasks.

In 2013, they also had a role as a BSS Engineer (trainee) at MTN, where they operated and maintained access elements, performed troubleshooting activities, and participated in core network implementation.

From 2015 to 2017, Marwa worked at Mediastow as a Media Analyst and Marketing Researcher, analyzing media and conducting marketing research.

At Evolution Sudan, from 2017 to 2018, they worked as a Senior Media Analysis Specialist.

In 2019, Marwa joined Wahat Al Khartoum Urban Development as a Leasing and Marketing Executive, where they handled marketing strategies, conducted property tours, and ensured tenant satisfaction.

From 2020 to 2022, they worked at MAXNET, first as a Products and Services Account Manager, and then as a Senior Key Account Manager. In these roles, they developed strategic account plans, delivered after-sales services, and acted as a point of escalation for customer issues.

Currently, Marwa serves as the VAS and Solution Services Team Leader at Vision Valley, where they provide leadership and guidance to a team of Account Managers, builds and maintains client relationships, and ensures client satisfaction.

Marwa Bashary pursued their education in a chronological manner, starting with their Bachelor's Degree in Telecommunications Engineering from Sudan University of Science and Technology, which they completed from 2007 to 2012. After a significant gap, they went on to pursue a Master's degree in Business Administration and Management from the University of Garden City, which they are expected to complete from 2021 to 2023. Additionally, Marwa achieved certifications in Professional Digital Marketing, Applied Marketing, and Planning Campaigns from CIM | The Chartered Institute of Marketing. Marwa obtained the Applied Marketing certification in December 2022, followed by the Planning Campaigns certification in October 2022, and they are set to acquire the Certificate in Professional Digital Marketing in March 2023.