Marketing · Full-time · London, United Kingdom
Title: Night QC Operator
Location: Latimer Road
Reporting to QC Supervisor
Hours: Mon-Fri early/late 40hr week and 7-day fortnight, 80hours over two weeks.
About us
Visual Data place some of the world’s biggest TV shows and films in front of audiences - in every continent and on every screen. We deliver thousands of hours of premium content to platforms and broadcasters on behalf of international distributors and content owners. We combine fantastic people and the latest technology to ensure content is right first time, every time.
About the QC Team:
Our QC department is responsible for ensuring that all the content we deliver to broadcasters, cinemas, home entertainment and VOD platforms looks and sounds flawless, exactly as the director intended.
Experienced QC professionals; our team of highly trained experts use a combination of manual and automated QC processes to identify any issues that will impair the viewers enjoyment. This will include a complete analysis of video, audio and metadata in controlled conditions using eye and ear along with specialist software to detect any issues.
If a fault is found they liaise with post houses and producers to fix the issue long before it hits the viewer’s screen.
About the role
This role has been identified as instrumental in driving optimal quality standards across the QC department. Reporting to the QC Supervisor you will be responsible for reviewing content from all our clients, generating log reports that can be sent directly to them. This role will command a good eye for detail, strategic thinking and provide expertise throughout the entire QC process. A strong sense of quality of ownership and a can-do approach is also required with the ability to work hard on your own initiative whilst maintaining focus to meet deadlines.
Person specification
The ideal candidate will possess strong leadership skills and be adept at managing multiple stakeholders during fast-paced, high-pressure projects. Underlying these skills will be an intrinsic drive for perfection and attention to detail.
The ideal candidate will have:
Role and responsibilities
Principle Responsibilities/Accountabilities:
Operational QC work for all clients
Represent and uphold all department policies and procedures and maintain an exceptional level of service within the Operational area.
Maintain an awareness of Visual Data’s client’s core challenges and internal deadlines.
Be able to address questions from clients and staff regarding technical specifications.
Be aware of any specific client needs to ensure the work is completed to spec.
Resolve deadline related issues and collaborate with operational departments and client services, towards a timely resolution.
Identify areas in the department that would benefit from development and assist with the design and implementation of in-house systems and tools.
Help identify and recommend improvements in QC workflows and processes.
Communicate all hardware faults or software issues to the HOD and Technical Support.
Uphold and monitor Visual Data’s security measures and polices within your departments.
Benefits
25 days of annual leave within a full year + bank holidays
Group Life Insurance
Employee Assistance Programme – YuMatter
Health Cash Plan
Shopping Discounts and Cash Back offers on a wide range of retailers.
Aviva Group Pension