Shander A. Francis

Shander A. Francis, MBA, BSc (Hons) is a seasoned professional with extensive experience in various roles within the banking and financial industry. Currently serving as the CS Operations Team Lead at VitalSource, with a previous role as a Customer Operations Manager at SideDrawer™ Inc. In the past, Shander excelled as a Card Services Supervisor at Nexa Credit Union Limited and as a Service Representative at Scotiabank. With a strong educational background including an MBA from the University of South Wales and a BSc in Management Studies from The University of the West Indies, Shander brings a wealth of knowledge and expertise to the table.