Divya Santosh

Divya Santosh has held a variety of roles in the past nine years. In 2021, they are a Product UX Manager and an Implementation Specialist at VitalTech®. In their role as an Implementation Specialist, they are responsible for project managing client implementation onto VitalTech’s RPM platform, client training, onboarding, post go-live support, and stable operations prior to handing the client over to the support team. Divya has also streamlined customer onboarding by 33%, created multimedia training, owned multimedia content and user manuals creation, and acted as a key conduit between the Product, Implementation, and Support teams. In 2020, Divya was a Communications Specialist and Content Writer at ThinkTank Solutions, where they were responsible for content creation for all parts of the Remote Patient Monitoring Kit. In 2018, they were an Academic Instructor at Foundations Montessori, and from 2014 to 2012, they were the Director of Customer Relations at SK Trading Co., where they led a turnover of $1.6M annually for consumer goods and reduced Accounts Receivable cycle time by 30%.

Divya Santosh has a Bachelor of Commerce (BCom) degree from Bangalore University, where they studied Accounting and Business/Management.