Natacha Fortis, M.Ed

Natacha Fortis, M.Ed has a strong background in customer success management and education engagement. Natacha is currently working at Vivi as a Senior Customer Success Manager. Prior to this, they held a role at DreamBox Learning as a Sr. CS Manager, Team Lead and Senior Client Experience Manager. Natacha also has experience as a Customer Success Manager at Reading Plus. Natacha's career started at Learning Ally, where they held various roles including Education Engagement Manager, Account Manager, and School and Student Success Manager / Program Manager. Before transitioning to the education industry, they worked as an Adjunct English Professor at Red Rocks Community College. Early in their career, Natacha served as a Secondary Language Arts Instructor, Title One Reading Specialist, and Site Coordinator at HOPE Online Learning Academy Co-Op.

Natacha Fortis, M.Ed has a strong educational background. Natacha obtained a Master of Education (MEd) degree in Teaching English as a Second or Foreign Language/ESL Language Instructor from Jones International University, where they studied from 2009 to 2011. Prior to that, they earned a Bachelor of Arts (BA) degree in Secondary Education-English from Metro State University, studying from 2004 to 2006. Additionally, they hold a Bachelor of Fine Arts (BFA) degree in Art History from the University of Colorado Denver, which they obtained from 2001 to 2004.

In addition to their academic degrees, Natacha has also obtained additional certifications. Natacha has completed Level 2 Customer Success Advanced certification from Growth Molecules™ in November 2022. Natacha also holds a Level 1 Customer Success Foundations certification from Growth Molecules™, LLC, which they obtained in May 2022.