Juliana Teisen

Juliana Teisen has extensive experience in customer experience management, currently serving as Gerente de experiência do cliente at Vivo (Telefônica Brasil) since April 2014. Previous roles at Vivo include Consultora Experiência do Cliente, Analista Experiencia do Cliente Sr, Analista de Planejamento e Controle SR, Analista de Marketing Pl, Analista de Marketing Jr, and Intern. Prior to Vivo, Juliana worked as Secretaria at Fisk from April 2011 to February 2014. Juliana holds a Pós-graduação Lato Sensu in Pesquisa de Mercado e Consumer Insights from ESPM Escola Superior de Propaganda e Marketing (October 2021 - June 2023) and a Bacharelado em Administração from Universidade Paulista (2012 - 2015).