Shawn Robinson

Customer Success Account Manager at Vixxo

Shawn Robinson, MBA, has a diverse work experience spanning multiple industries. Shawn began their career as an Intern at Webster Bank, where they made marketing calls and organized financial information for client review. Following this, they worked as an Inside Sales Representative at Fastenal, where they handled customer inquiries, researched product vendors, and created sales tools.

Afterwards, Shawn joined FM Facility Maintenance as a Facility Specialist, managing a network of service providers for maintenance at over 1,200 7-eleven sites. Shawn also played a role in implementing energy management systems in 800 stores.

Currently, Shawn serves as the Director of Operations at Vixxo, where they oversee account management, collections, and expense control. Previously, they held the positions of Sr. Manager of Operations and Operations Manager at the company, leading teams and achieving service center goals. Prior to that, they were a Team Lead responsible for service operations and customer satisfaction at the same company.

Overall, Shawn Robinson's work experience showcases their strong leadership abilities, customer-centric approach, and proficiency in driving operational excellence.

Shawn Robinson, MBA, obtained their Bachelor of Science (BS) degree in Marketing from Central Connecticut State University from 2008 to 2012. Shawn then went on to complete their Master of Business Administration (MBA) at Southern New Hampshire University from 2014 to 2017.

Links

Timeline

  • Customer Success Account Manager

    May 1, 2024 - present

  • Director Of Operations

    November, 2020

  • Sr Manager Of Operations

    May, 2019

  • Operations Manager

    August, 2017

  • Team Lead

    May, 2015