As Director of Client Experience, Ben is responsible for helping clients drive adoption, usage, and most notably, value from vMOX enterprise mobility solutions. He oversees the pre- and post-sales client experience and ensures cross-functional collaboration.
Ben has over sixteen years leading global teams and multi-disciplinary collaboration, delivering first-class services in dynamic and complex SaaS environments. He is well-respected as a strong client advocate and tech savvy leader, traits crucial in today’s hybrid world. Before joining vMOX Ben built a successful business consultancy in Europe. Prior to that he spent 11 years at Tangoe, a leading technology expense and asset management solution provider. He held various leadership roles in operations and customer service, including most recently as director of customer success where he designed and implemented a company-wide customer success strategy and led an elite customer success team. In his early career, Ben was an implementation manager for ttMobiles, later acquired by Tangoe, and a consultant for the RPS Group, a leading global professional services firm.
Current role
Sr. Director, Client Experience & Strategic Initiatives at Manheim
Sr. Director, Client Experience at BDG
Director, Client Experience at Lucrotec
Senior Director, Client Experience at SMB Team
Director, Client Experience at BM Technologies