Chad Ghastin Ccxp

Chad Ghastin CCXP serves as Vice President of Consumer Experience at VNS Health, where expertise in strategic customer experience and change management supports senior leaders across various healthcare divisions. Previous roles include Customer Experience Strategy at JFK International Air Terminal, Strategic Advisor to the CEO at TechStak, and Founder of CXM Customer Experience Consulting, advising numerous high-profile clients. Additionally, Chad has held significant positions at Mastercard, The New York Times, Nickelodeon, WW (formerly Weight Watchers), and SiriusXM, with a focus on CRM and digital product development. Chad Ghastin holds a Master of Science in Integrated Marketing from New York University and a Bachelor of Science in Advertising & Public Relations from Grand Valley State University.