Hugo R.

Hugo R. has extensive work experience in various technical roles. Hugo began their career in 2003 as a Technical Support representative at Remote Horizons, where they provided troubleshooting and help desk support. Hugo then worked as an IT Technician at Automotive Skills, supporting users in the automotive sector.

In 2007, Hugo joined Chivas Brothers as an Assistant IT Network Analyst, responsible for server, network, desktop, laptop, and printer support. Hugo also administrated the CheckPoint firewall for VPN access.

From 2012 to 2015, Hugo worked at Philips Healthcare as a Remote Support Consultant, providing technical support and consultancy for healthcare solutions. Hugo performed installations, upgrades, troubleshooting, and configuration of various systems and software.

After that, Hugo joined Cerner Corporation as a System Engineer, supporting the installation and maintenance of Cerner solutions and infrastructure.

In 2016, Hugo worked as an Integration Consultant at VANAD Enovation, where they designed Robotic Process Automation solutions and worked with various databases and virtual environments.

From 2017 until 2021, Hugo worked at Olympus KeyMed as an Implementation & Support Engineer, holding various roles such as project lead, trainer, pre-sales technical consultant, and system administrator. Hugo successfully managed project installations and provided third-line support for Olympus IT products.

Most recently, Hugo joined Vocera Communications in 2021 and Stryker in 2023 as an Implementation Engineer, although specific details of these roles are not provided.

Hugo R.'s education history shows that they attended Holland Park School from 1996 to 2002. However, no specific degree or field of study is listed for this period. In terms of additional certifications, they obtained the Certified ScrumMaster® (CSM®) from the Scrum Alliance, Inc. in May 2019.