Anthony Anjous

Anthony Anjous is an experienced professional with a background in operations management and leadership within the telecommunications sector. Currently serving as the IVR & Self Service National Lead at Vodafone Idea Limited since June 2022, Anthony manages national IVR and self-service channels, focusing on digital penetration, revenue generation, and cost reduction through automation. Prior to this, Anthony held multiple positions at Teleperformance from April 2007 to May 2022, culminating in the role of Senior Operations Manager, where oversight of a large team and client relationship management were key responsibilities. Anthony's educational background includes a Master in Business Administration specializing in Operations Management from Welingkar Institute of Management and a Bachelor's degree in Business/Commerce from Sikkim University.