Ilias Charisis

Ilias Charisis is a Technical Customer Service Manager at Vodafone, with expertise in proactive monitoring and comprehensive support for various network technologies, including SDWAN and MPLS/VPN services. Previously, Ilias held roles such as Wholesale NGA Fixed Engineer and Field Support Engineer at 360 Connect SA, focusing on NGA networks and overseeing the resolution of customer issues. Additional experience includes technical support for residential clients at Vodafone and a role as a Gas Network Designer at EPA ATTIKI. Ilias began a career in customer support at WIND Hellas and Teleperformance Greece, and holds a Bachelor's Degree in Mechanical Engineering from the Technological Education Institute of Piraeus.