Morag Metior

Morag Metior is an experienced quality assurance professional currently employed as an FCA Quality Assurance Auditor at Three UK since October 2022. Prior to this role, Morag worked at Ascensos as a Quality Assessor and handled email correspondence for customer services from August 2013 to September 2022, managing a range of customer queries including complaints and inquiries. Morag's earlier experience includes serving as a Quality Assessor at Teleperformance UK, where responsibilities included monitoring and scoring calls for agents. Furthermore, Morag held managerial positions at Elite Search & Selection and Monarc Consulting, overseeing recruitment teams and contributing to business development in the recruitment sector. Morag holds GCSE qualifications from Gryffe High School and a Level 2 qualification in Principles of Team Leading from West College Scotland.