Leigh Yates is currently the Team Leader for VW Service Xpress & Mobile Service Field Support at Volkswagen AG. Prior to this role, Leigh worked as a Fixed Operations Consultant at GP Strategies Corporation, focusing on warranty audit reviews and process improvements. With over two decades of experience in the automotive industry, Leigh has held various positions including National Manager Express Lane and Project Lead at Service Operations Specialists. As the President of Yates Consulting, Leigh has expertise in fixed operations consulting, specializing in Express Service operations. During Leigh's time at Chrysler, they served as a Service, Parts, and Warranty Facilitator.
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