Corina Versteeg has extensive experience in customer support and management roles within the financial services sector, currently serving as the Manager Customer Support Leasing at Volkswagen Pon Financial Services since October 2012. Corina has held various positions, including interim management, coordinator of contract management, and business analyst, along with experience as a product owner and as a member of the works council. Prior to this, Corina worked at Nova Dia as a trainee and in finance-related roles. Corina holds a Master’s degree in Policy, Communication, and Organization from Vrije Universiteit Amsterdam and has a background in Public Administration and Organization Science, along with studies in Economics and Social Sciences from KU Leuven. The final thesis focused on enhancing informal client interactions at KPMG, emphasizing knowledge sharing and social skills.