Ha Nguyen

Head of Customer Analytics at Volt Bank

Ha Nguyen has over 20 years of work experience in the banking and financial services industry. In 2021, they joined Volt Bank as the Head of Customer Analytics, where they are responsible for providing a data-driven understanding of customer needs and behavior as well as building data and reporting solutions across all products. From 2019 to 2021, they held the roles of Senior Wealth Analytics Manager and Senior Data Analyst at AMP. From 2010 to 2019, they were the Portfolio Optimisation Manager and Business Analyst at Commonwealth Bank. From 2000 to 2010, they were the Manager CRM Analytics, Senior Data/Business Analyst, Marketing Analytics Manager and Campaign Analyst at St George Bank. From 1999 to 2000, they were the Pricing Analyst at Three (Hutchison or Organge). From 1997 to 1999, they were the Research Analyst at Financial Product Research Group.

Ha Nguyen attended the University of Technology Sydney from 1994 to 1996, where they earned a degree in Mathematics and Finance, specializing in Maths and Finance.

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Previous companies

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Timeline

  • Head of Customer Analytics

    September, 2021 - present