MA

Manel Fossas Anguera

Customer Operations Manager at Vonage

Manel Fossas Anguera is an accomplished Customer Success Operations Analyst currently working at Payhawk since June 2022, where responsibilities include analyzing customer data, identifying client pain points, and reporting on KPIs using Tableau. Manel has a diverse background in customer success and operations, with previous roles at Compettia, Hastee, Typs, and Nuclio Venture Builder, focusing on optimizing processes, data analysis, and product development based on client feedback. Manel's career began with positions at MAPFRE and PRICEWATERHOUSECOOPERS, emphasizing financial advising and auditing. Manel holds a Licenciatura in Administration and Management from IQS Barcelona and an MBA through a joint program with Fu-Jen Catholic University and the University of San Francisco.

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