Voya Financial, Inc. (NYSE: VOYA), is a leading health, wealth and investment company that provides products, solutions and technologies that help Americans become well planned, well invested and well protected. Serving the needs of 14.8 million individual, workplace and institutional clients, Voya is a Fortune 500 company that had $7.6 billion in revenue in 2020 and $718 billion in total assets under management and administration as of Sept. 30, 2021.

Finance

Voya Financial

Heather Lavallee

Rachel Tressy

Frank O’Neill

Matt Toms

Karen Eisenbach

Yuliya Alt

Michael Dumlao

Paula Horowitz

Julie Arciszewski

Sean Cameron

Margot Bernal

Lea Feleciano

Donald C. Templin

Holly Caldwell

Brannigan Thompson

Trevor Ogle

Michael Katz

Santhosh Keshavan

Rob Grubka

Christine Hurtsellers

The Customer Experience Team at Voya Financial focuses on enhancing client satisfaction by developing and implementing strategies that improve service delivery and engagement across all customer touchpoints. They work collaboratively to analyze feedback, optimize digital solutions, and ensure a seamless experience for both individual and institutional clients. By leveraging insights and innovative approaches, this team aims to foster strong relationships and drive customer loyalty in the financial services sector.

Customer Experience Team

Leadership Team

Information Technology Team

Data Management and Analytics Team

Customer Experience Team

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Team members

Other teams at Voya Financial

Leadership Team

Information Technology Team

Data Management and Analytics Team