Andriana Gkrigka

Andriana Gkrigka is an experienced professional with a strong background in quality systems and customer experience management. Since April 2017, Andriana has served as the Manager of Quality Systems and Customer Experience at Voyager Worldwide, focusing on cross-functional collaboration to enhance customer satisfaction and operational performance. Previous roles at Voyager included Quality Analyst and Customer Service Specialist, where Andriana contributed to driving quality initiatives and managing navigation solutions for shipping companies. Prior experience includes positions at LALIZAS as an International Sales Administrator, at L'Oréal as a Customer Account Manager, and customer service roles at Bank of Cyprus, complemented by an educational foundation featuring an MBA in Total Quality Management from the University of Piraeus and a BSc in Public Administration with a concentration in economics from Panteion University.