David Reyes E.

David Reyes E. is an experienced professional currently serving as Supervisor GTR at VTR since March 2018, leading a team of 10 analysts responsible for optimizing interaction traffic management through automation proposals and proactive messaging implementations via non-voice channels. David previously worked as an Analyst of Planning and Demand Projection at VTR, focusing on traffic distribution and capacity coordination during significant events. Prior management experience includes leadership roles at Iline and MYDAY, where responsibilities encompassed operations supervision and customer service coordination. David holds a degree in Engineering in Business Administration from Universidad Arturo Prat and a COPC certification from Consultora Kenwin, along with technical training in Administration and Finance. Currently, David is pursuing a Diploma in Project Formulation and Evaluation at Duoc UC.