Yvette Cruz

Customer Experience Manager at Grainger

Yvette Cruz is an experienced professional in the field of customer experience and quality assurance, currently serving as a Customer Experience Manager and Quality Assurance Manager at Grainger since January 2023. Prior to this role, Yvette held the position of Quality Assurance Manager at Acklands-Grainger from December 2018 to 2023, and briefly worked as a Team Lead Manager, overseeing customer experience in January 2018. Yvette's educational background includes studies at Denver Business College from 1988 to 1990.

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Timeline

  • Customer Experience Manager

    November, 2023 - present

  • Quality Assurance Manager

    January, 2023