VP of Sales

The opportunity ✨

Waitwhile works to eliminate the 1 trillion hours that people spend waiting in lines every year. Our platform is trusted by over 10,000 companies worldwide and has helped more than 150 million people enjoy a radically better waiting experience at places like IKEA, Amazon and Hartford Hospital.

Reporting to the CEO, the Vice President of Sales will be a vital part of Waitwhile’s management team and will lead the go-to-market strategy and execution for our enterprise customers worldwide.

The ideal candidate for this role is an inspirational, strategic leader who has an outstanding track record in building and managing a sales organization focused on mid-market and enterprise customers and enjoys building and scaling repeatable and efficient sales processes. The person in this role will be on the ground floor of a rapidly growing technology company, working to own its global market.

What you'll be doing 🚀

• Lead a team that wins together, has fun and lives the Waitwhile values
• Manage and coach a team of Account Executives and Sales Development Representatives (SDRs) so that each of them can succeed
• Excel in recruiting and attracting additional top sales talent to the team
• Develop and revise Waitwhile’s sales strategy with a focus on Enterprise and Mid-Market segments
• Develop and optimize Waitwhile’s CRM and pipeline process and create a repeatable, scalable sales playbook
• Prioritize where we invest our resources and efforts with customers (segments, verticals, geographies)
• Drive the team towards key performance metrics and goals. Conduct weekly forecast meetings and mentor Account Executives and SDRs on strategies to reach their goals.
• Report on sales activity and manage a regular revenue forecast incl. regular board updates
• Help define the key value propositions we pitch to customers. Participate in customer and prospect meetings and help define a strong business case
• Partner with Solution Engineering, Customer Success and other cross-functional teams to drive success and prioritize where Waitwhile invests its resources
• Identify product and technology gaps with Customers and present a point of view to Waitwhile’s Product and Leadership Teams
• Act as a spokesperson for Waitwhile in the US

What skills you need 📖

• 8+ years of direct sales experience with a focus on Enterprises or Mid-Market customers
• 4+ years of sales management experience within a fast growing SaaS organization
• Experience at building a sales organization including hiring, compensation structure, deal flow process and sales playbook
• Consistent track record of selling software into large Enterprise accounts and achieving personal and team goals
• Excellent communication skills both with customers and within an organization
• Strong track record of defining and executing against key performance indicators
• Ability to grow business in a strategic manner including demand generation
• Ability to challenge team members and be challenged to achieve team goals
• Proactive interest to increase customer satisfaction and deepen customer relationships
• Ability to build trust and rapport with a customer success team
• Comfortable and willing to be a hands-on contributor, on-site with customers
• Strong experience with Sales-enablement tools incl. CRMs
• Bachelor's degree required

Bonus skills & attributes 🙌

• You've operated in a Product-Led Growth (PLG) organization

Benefits ❤️ We're small but really want everyone on the team to thrive with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 🥰

• Competitive salary and equity in a fast-growing start-up
• Regular compensation reviews - we reward great work!
• Super-sized vacation policy and flexible holidays so you can take time off when you need it
• Work remotely with great equipment. We help you level up your home office with awesome hardware and gear.
• Health plans and 401(k) savings to make sure you thrive! (United States & Sweden only right now)