Jenna Smith

Operations Manager, BPO

Jenna Smith is an Operations Manager at Walmart, specializing in Business Process Outsourcing. With over 7 years of remote work experience, Jenna has previously held senior roles at Amazon, where they successfully led customer service and diversity, equity, and inclusion initiatives. Prior to that, Jenna worked as a Project Manager in the engineering and construction sectors, managing multimillion-dollar contracts, and as a paralegal in the restaurant industry. Jenna holds a BS in Justice Studies from Arizona State University and a Certificate of Paralegal Studies from Phoenix College.

Location

Wilmington, United States

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