Brian McKenzie

Brian Mckenzie is a seasoned customer service professional with extensive experience in managing customer inquiries, billing, and collections in the pest control industry at Waltham Pest Services, where responsibilities include overseeing Area 5 commercial accounts. Prior to this role, Brian worked as an Intake Analyst at Citizens Disability, assisting claimants in navigating the social security disability application process. Earlier experience includes positions as a Service Clerk at CVS Health and Walgreens, where Brian honed skills in customer service, inventory control, and prescription delivery. Educational qualifications include a high school diploma from Waltham High School and coursework at Middlesex Community College.