Shanice Wilson is an experienced IT professional currently serving as Service Desk Manager at Wanstor, where tenure began in April 2014, encompassing roles such as Service Desk Team Leader, Technical Consultant, IT Manager at Client Site, and Service Desk Analyst. Prior to Wanstor, Shanice held the position of Department Manager at H&M from April 2010 to March 2014, managing a team of 10 to ensure exceptional customer service and shop floor maintenance, along with earlier experience as a Sales Advisor. Shanice earned a Bachelor of Science degree in Computer Science from Kingston University between 2009 and 2012.
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