Jenny Wigley

Jenny Wigley is an experienced professional in customer insights and research, currently serving as a Customer Insights Specialist at Watercare Services Limited since February 2019. In this role, Jenny leads strategic initiatives to enhance customer engagement and trust while educating communities on water use and environmental outcomes. Previously, Jenny held various positions at Unitec Institute of Technology, including Customer Experience Manager, Senior Research Analyst, and Data Analyst, where Jenny developed customer experience strategies and conducted in-depth research to improve services. Additionally, Jenny has experience as a Research Analyst at the Tertiary Education Commission and as a Research Assistant at Victoria University of Wellington. Academically, Jenny holds a Doctor of Philosophy in Political Science and a Master's Degree in International Relations from Victoria University of Wellington, along with a Bachelor's Degree in Economics from The University of Auckland.