Rebecca Newman

Global Customer Service Manager at Waterford Technologies

Rebecca Newman has a diverse work experience spanning various industries. Rebecca began their career at Sun Life Financial as a Web Support Quality Control Agent, where they were responsible for maintaining the quality of ticketing procedures and logging and tracking all calls received to the Helpdesk. Rebecca then worked as a Fund Accountant at State Street, ensuring the daily reconciliation of cash and stock positions. Rebecca then transitioned to Kiely Gaule Financial Services, where they served as an Insurance Advisor, providing professional insurance advice and quotations to clients. At AIB, they worked as a Customer Service Representative, assisting customers with various banking services. Most recently, Rebecca joined Waterford Technologies as a Global Customer Service Manager, overseeing thousands of organizations' needs for email archiving, investigations, storage reduction, and regulatory compliance. Rebecca has also held roles as the EMEA Customer Service Manager and Account Manager at the same company. Overall, Rebecca's work experience showcases their expertise in customer service, insurance, financial administration, and management.

Rebecca Newman has a diverse education history. Rebecca attended Atlantic Technological University from 2022 to 2023, where they earned an Associate's degree in Web Page, Digital/Multimedia and Information Resources Design. Prior to that, in 2018, Rebecca obtained a Diploma in Photography from the Photography Academy of Ireland. From 2015 to 2018, they pursued a degree in Nutrition Sciences at the University of Hertfordshire. In 2015 and 2016, Rebecca attended the Institute of Health Sciences, Ireland, specializing in Human Nutrition. In terms of business studies, they completed a degree in Business and Accounting at Waterford Institute of Technology from 2003 to 2004. Before that, they pursued Hospitality Management from 2001 to 2003 at the same institute. Rebecca also studied Psychology at the London School of Business and Finance LSBF from 1999 to 2001. Finally, their education journey started at Kilkenny College from 1993 to 1999, though no specific degree or field of study was mentioned.

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