Liz Hastings (she/her)

Partner Success & Marketplace Operations Lead at Wavy

Liz Hastings has been a Partner Success & Marketplace Operations Lead at Wavy since September 2020. Prior to that, they were an Operations Manager at Patients On Command from September 2020 to September 2021. There, they led day-to-day operations management within a 13-member team, organized and led monthly leadership meetings to discuss, create, and implement plans to promote long-term company health and growth. Liz also foresaw operational pitfalls across standard company practices, conducted in-depth business and marketing metric analysis in liaison with the CEO to curate unique business strategy, and exceeded annual profit margins. In addition, Liz championed a culture of collaborative success, orchestrated weekly one-on-one coaching calls with senior leadership, introduced new management styles in line with company values to improve employee morale. Liz also assisted in marketing efforts by creating and executing ads across social media platforms, building and designing landing pages, and monitoring and improving campaigns. Lastly, they regularly collaborated via discovery calls with clients to adjust and innovate offerings, leading to increased patient generation for our customers and increased referral rates for sales.

Some of their coworkers include Casey Crawford (she/her) - Sales & Customer Success Coordinator, Noah Warder - Fractional HR/People, and Ali Crandall (she/her) - Account Executive. Their manager is Shawn Hewat (she/her), CEO & Co-founder.

Timeline

  • Partner Success & Marketplace Operations Lead

    Current role

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