Jimmy Charo

Jimmy Charo is a Customer Support Specialist at Waya since October 2022, previously serving as a Data Analyst at MeriSKILL and participating in the Data Analytics Program at alx_africa. Jimmy Charo has extensive experience in client services, having worked as a Client Service Officer at Flexpay Technologies, where significant improvements in customer retention, feedback, and data management were achieved. Prior experience includes an internship at the National Hospital Insurance Fund in Kenya. Jimmy Charo holds a Bachelor of Science in Agribusiness Management with a focus on IT from Maseno University, complemented by formative education at Ribe Boys High School.